Important system limit: CoPilot requests are capped. If your portal has already sent 600 requests in the last hour, new requests become unavailable until slots refresh.
CoPilot Follow‑Up analyzes video calls and sends key outputs to chat: outcomes, agreements, recommendations, meeting summary, and a transcript. CoPilot also adds value inside CRM by transcribing call recordings, generating summaries, and helping populate CRM form fields based on the conversation.
CoPilot is Bitrix24's AI assistant. Basic CoPilot functionality exists even on Free, but advanced capabilities such as CoPilot Follow‑Up are commercial-plan features—so Standard is the tier where Follow‑Up becomes relevant for business use.
BitrixGPT availability specifically by Free/Basic/Standard is not specified (не указано) in the available official plan-level sources for this brief. If BitrixGPT is a must-have requirement for a specific workflow, validate it against the current Bitrix24 documentation and your portal settings at implementation time.
Automation and AI in Basic
Automation and AI in Basic
Workflows (business processes): not available in Standard (only higher plans).
Flows:not available in Standard (only higher plans).
If your company needs advanced approval workflows, complex business process design, or flow-based task routing at scale, Standard may be a stepping stone rather than the final tier.
Workflows vs Flows: What Basic Does Not Include
Sales automation, robots, and triggers
Standard includes sales automation. In practical terms, that means you can automate actions at deal stages (tasks, reminders, notifications) and reduce manual routine in CRM.