Bitrix24 Plans Compared — Full Feature Table

Function;Basic;Standart;Professional;Enterprise

Users — maximum number of active users on the portal;5;50;100;250 Drive — available company cloud storage;24 GB;100 GB;1,024 GB;3 TB Activity Stream — corporate news feed for posts and notifications;✘;✘;✘;✘ Comments in the Activity Stream — ability to comment on posts and news;✔;✔;✔;✔ Share with colleagues — forward a post or news item to another employee;✔;✔;✔;✔ Video messages — record and send short videos right from Bitrix24;✔;✔;✔;✔ Likes and reactions — react to messages, comments, and posts;✔;✔;✔;✔ Thank-you notes — publicly acknowledge a colleague in the feed;✔;✔;✔;✔ CoPilot in the Activity Stream — CoPilot analyzes text, highlights key points, and generates comments and posts;✔;✔;✔;✔ Important messages — mark a feed message as important;✘;✔;✔;✔ Polls — create polls in the feed to collect employee opinions;✘;✔;✔;✔ Calendar — built-in calendar for planning events and tasks;✘;✘;✘;✘ Meeting & event scheduler — tool for planning meetings with participants;✘;✘;✔;✔ Instant sync with external calendars — Google, iCloud, Outlook, etc.;✔;✔;✔;✔ Free slots — automatically find meeting time based on busy slots;✘;✘;✔;✔ Joint slots — find common free time for all participants;✘;✘;✔;✔ Invite external participants by e-mail (iCal) — calendar invites via email;✘;✘;✔;✔ Select a meeting room (manually) — choose a room when creating an event;✔;✔;✔;✔ Custom meeting room list — add your own list of rooms;✘;✘;✔;✔ Calendar access permissions — flexible read/edit/view permissions;✔;✔;✔;✔ Company Shared Drive — centralized file storage for the whole company;✘;✔;✔;✔ Employee Drive — personal drive for each user’s work files;✔;✔;✔;✔ Group & Project Drives — drives linked to workgroups and projects;✘;✔;✔;✔ Bitrix24 Drive for Windows — sync app for Windows users;✔;✔;✔;✔ Bitrix24 Drive for macOS — sync app for macOS users;✔;✔;✔;✔ File sync across user devices and Bitrix24 — automatic updates on all devices;✔;✔;✔;✔ Shared files and folders across employees/departments — collaborative access;✘;✘;✔;✔ Public link to a document — external view/edit link;✘;✔;✔;✔ Public link to a folder — external access link to a folder;✘;✔;✔;✔ Restore deleted files from Trash — recover removed files;✔;✔;✔;✔ Integration with external drives — connect Google Drive, Dropbox, OneDrive, etc.;✘;✔;✔;✔ Document preview — view documents in Bitrix24 without downloading;✔;✔;✔;✔ Integration with Google Docs — edit documents via Google Docs;✔;✔;✔;✔ Integration with Microsoft 365 — work with documents in Microsoft 365 online editors;✔;✔;✔;✔ Integration with Microsoft Office on the employee’s computer — open/edit files in desktop Office apps;✔;✔;✔;✔ Storage usage + quick cleanup — analyze and free up space;✔;✔;✔;✔ Lock document during editing — prevent simultaneous edits by multiple users;✘;✔;✔;✔ Full-text search inside Drive documents — search within document contents;✘;✘;✘;✔ File-level permissions — set individual access rights for files;✘;✘;✘;✔ Folder-level permissions — set access rights for entire folders;✘;✘;✔;✔ Documents online — built-in online editor (basic functionality);✘;✘;✘;✘ View popular document formats — docx, xls, ppt, pdf, etc.;✔;✔;✔;✔ Co-editing documents online — simultaneous editing by multiple users;✘;✔;✔;✔ Word/Excel/PowerPoint/ODT formats — support for common office file types;✘;✔;✔;✔ Spreadsheets — work with Excel, CSV, ODS files in Bitrix24;✘;✔;✔;✔ Presentations — create and edit .ppt, .pptx, .odp;✘;✔;✔;✔ Auto-save changes — automatic saving while editing;✘;✔;✔;✔ Public access to a document — open link for external users;✘;✔;✔;✔ Link access: view or edit — share a document with action restrictions;✘;✔;✔;✔ Co-editing with external participants — invite external users to collaborate;✘;✔;✔;✔ Password- and time-limited access — protect documents with password/expiry;✘;✔;✔;✔ Use Documents in tasks, chats, calls, Activity Stream — insert and view files in UI;✔;✔;✔;✔ Workgroups — workspaces for collaboration and communication;✘;✔;✔;✔ Open groups — visible to all, employees can join themselves;✘;✔;✔;✔ Private groups — access by invite only;✘;✔;✔;✔ Secret groups — fully hidden, visible only to members;✘;✔;✔;✔ Workgroup permissions — configure roles and access inside a group;✘;✘;✔;✔ Boards — visual task boards (Kanban);✘;✘;✘;✘ Board templates — saved templates for typical processes;✔;✔;✔;✔ Create a board from a task, Activity Stream, Drive or Documents — quick board creation across modules;✔;✔;✔;✔ Access rights — configure permissions for tasks, boards, and sections;✔;✔;✔;✔ Mail — built-in email client with CRM integration;✔;✔;✔;✔ Connect external services — link Gmail, Outlook, Yandex and other mailboxes;✔;✔;✔;✔ Create Deal in CRM from an email — convert an email into a deal;✔;✔;✔;✔ Create Task from an email — quickly create a task from a message;✔;✔;✔;✔ Discuss email in Activity Stream — comment on incoming messages;✔;✔;✔;✔ Discuss email in chat — discuss an email inside corporate chat;✔;✔;✔;✔ Create calendar meeting from an email — schedule events from received mail;✔;✔;✔;✔ HR — human resources module (profiles, reports, schedules);✘;✘;✘;✘ Employee profile page — contacts, achievements, files, activity;✔;✔;✔;✔ Contact information — name, title, email, phone;✔;✔;✔;✔ Custom profile fields — add your own fields to employee profiles;✔;✔;✔;✔ Managers and subordinates — show hierarchy in the org structure;✔;✔;✔;✔ Thank-you history — log of all acknowledgements;✔;✔;✔;✔ Stress level check on mobile — track employee well-being in the app;✔;✔;✔;✔ Employee tasks — personal list of tasks and to-dos;✔;✔;✔;✔ Employee calendar — personal calendar with tasks, meetings and plans;✔;✔;✔;✔ Employee Drive — personal file storage;✔;✔;✔;✔ Employee working time — reports on start/end of day, breaks, activity;✘;✘;✔;✔ Employee work reports — daily/weekly results;✘;✘;✔;✔ Signed employee documents — store HR and other documents;✘;✘;✔;✔ Online status / last visit date — show user activity;✔;✔;✔;✔ Stress control — measure and monitor emotional state (HR tool);✔;✔;✔;✔ Company org structure — display all departments and relationships;✔;✔;✔;✔ Visual org chart — company tree with departments and subordination;✔;✔;✔;✔ Structure builder — customize hierarchy and roles;✔;✔;✔;✔ Department visibility — restrict visibility by roles;✔;✔;✔;✔ Employee directories — list all staff by departments, roles and filters;✔;✔;✔;✔ Managers and deputies — set direct managers and their deputies;✔;✔;✔;✔ Multiple assignments — assign an employee to several departments or roles;✔;✔;✔;✔ Quick employee search — search by name, title, email, etc.;✔;✔;✔;✔ Functional teams — non-hierarchical working groups outside the org chart;✘;✘;✘;✘ Shareholders and equity stakes — record owners and share distribution;✘;✘;✘;✘ Role-based access model — flexible permissions by roles;✔;✔;✔;✔ Export employee list to Excel — export staff directory to .xlsx;✘;✘;✔;✔ Sync directory with Outlook, CardDAV — two-way sync with external systems;✔;✔;✔;✔ Single Sign-On (SSO) integration — sign in with corporate credentials (AD, Google, etc.);✘;✘;✘;✔ Knowledge Base — corporate knowledge with structure and search;✔;✔;✔;✔ Project Knowledge Base — separate knowledge bases inside groups/projects;✘;✔;✔;✔ Knowledge base import — load from other systems or Bitrix24 portals;✔;✔;✔;✔ Knowledge base permissions — read/edit access control;✘;✔;✔;✔ Work check-in — mark start of workday via mobile or web;✔;✔;✔;✔ Geolocation with check-in — automatically save location at check-in;✔;✔;✔;✔ Photo with check-in — require a photo when starting the day;✔;✔;✔;✔ Start workday with check-in — work timer starts only after check-in;✘;✘;✔;✔ Employee time tracking — automatic tracking of start/end, breaks;✘;✘;✔;✔ Work schedules — create and configure shifts, duty rosters, etc.;✘;✘;✔;✔ Work reports to manager — end-of-day/week employee reports;✘;✘;✔;✔ Absence chart — vacations, sick leave, business trips, other absences;✘;✘;✔;✔ Meetings and stand-ups — schedule, run, and minute meetings;✘;✘;✔;✔ Vibe: homepage templates — tailor the interface to company needs and culture;✘;✘;✔;✔ Permission-aware search — results limited by user permissions;✔;✔;✔;✔

Function;Basic;Standart;Professional;Enterprise

Chats — messenger-style communication module for employees;✘;✘;✘;✘ One-to-one chats — direct messaging between two users;✔;✔;✔;✔ Group chats — communication among multiple participants in one chat;✔;✔;✔;✔ Company-wide chat — a single corporate chat for all employees;✔;✔;✔;✔ Create task from chat — create a task directly from a conversation;✔;✔;✔;✔ Create meeting from chat — quickly schedule a meeting from a chat;✔;✔;✔;✔ Department-wide chat with auto-updated members — chat updates when department membership changes;✔;✔;✔;✔ Offline message viewing on mobile — access conversations even without internet;✔;✔;✔;✔ CoPilot in chat — CoPilot helps write messages, summarizes, and suggests replies;✔;✔;✔;✔ Channels — section for news, announcements, and long-form posts;✘;✘;✘;✘ Open channels — channels available to all employees;✔;✔;✔;✔ Private channels — by invite only or with restricted access;✔;✔;✔;✔ Department channels — automatic channels linked to specific departments;✔;✔;✔;✔ Auto-add employees to department channels — new hires are added automatically;✔;✔;✔;✔ Company-wide channel — centralized place for company-wide messages;✔;✔;✔;✔ Offline viewing of posts on mobile — read news and posts without internet;✔;✔;✔;✔ History of posts and comments — retain all messages and feedback in a channel;✔;✔;✔;✔ Bitrix24 Sync — synchronization of events, tasks, and communications across systems;✘;✘;✘;✘ Video calls — make video calls inside the system;✔;✔;✔;✔ Video conferences — group video calls with multiple participants;✔;✔;✔;✔ Screen sharing — show your screen to participants during a call;✔;✔;✔;✔ Call recording — record conversations for later review;✔;✔;✔;✔ Blur and custom video backgrounds — choose/set a background or replace surroundings;✔;✔;✔;✔ Meeting recap — automatic short summary of meeting outcomes;✔;✔;✔;✔ One-click video call from Task, Calendar, or Chat — start a call from anywhere;✔;✔;✔;✔ Encryption — protect all conversations with end-to-end encryption;✔;✔;✔;✔ 3D avatars in video calls — use animated avatars during calls;✔;✔;✔;✔ CoPilot follow-up — AI-generated recap and action items after the meeting;✘;✘;✘;✘ Meeting minutes — short summary of decisions, created manually or automatically;✔;✔;✔;✔ Meeting analysis and recommendations — AI-powered analysis with suggested next actions;✔;✔;✔;✔ Meeting effectiveness rating — tool to assess how productive the meeting was;✔;✔;✔;✔ Meeting summary & transcript — text transcription and brief summary;✔;✔;✔;✔ Client chats — dedicated chats for communicating with external clients;✘;✘;✘;✘ Open Channels in chats — channels for messaging with clients from messengers, social networks, and the website;✔;✔;✔;✔

Function;Basic;Standart;Professional;Enterprise

Users;5;50;100;250 Drive;24 GB;100 GB;1,024 GB;3 TB Activity Stream;✔;✔;✔;✔ Chats;✔;✔;✔;✔ Video calls;✔;✔;✔;✔ Calendar;✔;✔;✔;✔ Files;✔;✔;✔;✔ Tasks;✔;✔;✔;✔ CoPilot Follow-up;✘;✘;✘;✘ Access permissions;✔;✔;✔;✔

Function;Basic;Standart;Professional;Enterprise

Users — number of active participants working with tasks and projects;5;50;100;250 Drive — storage space for files attached to tasks and projects;24 GB;100 GB;1,024 GB;3 TB Unlimited number of tasks — no limits on the number of tasks in the portal;✔;✔;✔;✔ Basic self-assigned tasks — create personal tasks without an assigner;✔;✔;✔;✔ Tasks to assignees — assign tasks to specific performers;✔;✔;✔;✔ Checklists — create sub-item lists within a task;✔;✔;✔;✔ Unlimited number of files in tasks — attach any number of files;✔;✔;✔;✔ Unlimited file size in tasks — no limits on upload size;✔;✔;✔;✔ In-task communications — discussions and comments inside the task card;✔;✔;✔;✔ One-click chats & video calls with all task participants — start communication right from the task;✔;✔;✔;✔ Task reminders — notifications about due dates and task-related events;✔;✔;✔;✔ Task views: Kanban, list, My Plan, deadlines & calendar — multiple views for convenient work;✔;✔;✔;✔ Gantt chart — visualize tasks over time and dependencies;✔;✔;✔;✔ Focus system in tasks — highlight tasks that require urgent attention;✔;✔;✔;✔ Sort tasks by activity — order tasks by recent actions;✔;✔;✔;✔ Overdue tasks in one click — filter all overdue tasks;✔;✔;✔;✔ Tasks with new comments — highlight tasks with new discussions;✔;✔;✔;✔ Mobile tasks on iOS & Android — access tasks via the mobile app;✔;✔;✔;✔ Collaborative task execution — multiple participants work on a task together;✘;✘;✘;✘ Observers & co-assignees in tasks — add extra participants who don’t affect execution flow;✘;✔;✔;✔ Checklists with responsible persons per item — assign owners to checklist items;✘;✔;✔;✔ Subtasks — nested tasks with their own deadlines and assignees;✘;✔;✔;✔ Time tracking per task (manual) — manually log time spent;✔;✔;✔;✘ Task outcome — record results (text, file, report);✘;✔;✔;✔ Task evaluation by creator — rate the result after completion;✘;✔;✔;✔ Post-completion control — extra verification stage after task completion;✘;✔;✔;✔ Efficiency (for KPIs) — calculate employee performance by completed tasks;✘;✔;✔;✔ Restore deleted tasks from Trash — recover removed tasks;✘;✔;✔;✔ CRM integration — create tasks from CRM entities and show activity in client cards;✔;✔;✔;✔ Calendar integration — show tasks in the calendar and plan by deadlines;✔;✔;✔;✔ Mail integration (create task from email) — create tasks from incoming emails;✔;✔;✔;✔ Project management — manage groups of tasks as projects with goals, deadlines, roles;✘;✔;✔;✔ Open projects — visible to all employees;✘;✔;✔;✔ Private projects — access by invitation only;✘;✔;✔;✔ Secret projects — fully hidden, visible only to participants;✘;✔;✔;✔ Project timeframe — set project start and end dates;✘;✔;✔;✔ Project owner — assign a person in charge of the entire project;✘;✔;✔;✔ Project views: list, Kanban, deadlines, calendar — multiple views for project tasks;✘;✔;✔;✔ Gantt chart — visualize tasks within the project;✘;✔;✔;✔ In-project communications — discussions, comments, and messaging within projects;✘;✔;✔;✔ One-click chats & video calls with all task/project participants — quick calls without leaving the UI;✘;✔;✔;✔ Focus system in projects — highlight tasks/events requiring attention;✘;✔;✔;✔ Sort projects by activity — order by latest changes and actions;✘;✔;✔;✔ Overdue projects in one click — filter projects with missed deadlines;✘;✔;✔;✔ Projects with new comments — spotlight projects with ongoing discussions;✘;✔;✔;✔ Professional task & project management — advanced toolkit for structured control (projects, stages, oversight, performance);✘;✘;✘;✘ Task time tracking — automatic or manual time logging by assignee;✘;✘;✔;✔ “I Manage” section — manager’s interface with subordinates’ tasks and analytics;✘;✘;✔;✔ Delegation — reassign a task without losing history;✘;✘;✔;✔ Deadline planning with non-working days & business hours — realistic scheduling per work calendars;✘;✘;✔;✔ Copy projects — create a new project from a finished one or a template;✘;✘;✔;✔ Custom fields — add your own fields to tasks and projects (e.g., budget, urgency);✘;✘;✔;✔ Access permissions in Tasks — flexible rights: view, edit, delete;✘;✘;✔;✔ Access permissions in Projects — control access to projects, stages, tasks;✘;✘;✔;✔ Task automation — set up robots and triggers for automatic actions;✘;✘;✘;✘ Recurring tasks — automatically repeat tasks on a schedule;✘;✘;✔;✔ Task templates with subtasks — save typical task structures for reuse;✘;✘;✔;✔ Template sharing — share task templates among employees;✘;✘;✔;✔ Flows — independent task workstreams with separate logic and settings;✘;✘;✔;✔ Wait-time prediction — estimate expected execution delay;✘;✘;✔;✔ Task deadline prediction — AI estimate of on-time completion probability;✘;✘;✔;✔ Task routing — auto-route tasks between departments/roles by logic;✘;✘;✔;✔ Team efficiency — aggregated completion metric for a department/team;✘;✘;✔;✔ Move tasks between flows — transfer a task across flows keeping context;✘;✘;✔;✔ Flow efficiency — evaluate productivity within a specific flow;✘;✘;✔;✔ CoPilot in Flows — AI helper suggesting priorities and summarizing flow tasks;✘;✘;✔;✔ Mobile flows on iOS & Android — access flows and tasks from mobile;✘;✘;✔;✔ Robots in tasks — automatic actions on conditions (e.g., change status);✘;✘;✔;✔ Integration with Business Processes — advanced task logic coupled with business processes;✘;✘;✔;✔ AI in tasks – CoPilot — AI features in tasks: explain, clarify, summarize;✘;✘;✘;✘ CoPilot helps produce a detailed, clear task description — generate a technically sound brief from bullet points;✔;✔;✔;✔ Decompose a task into a checklist — CoPilot proposes a step-by-step structure;✔;✔;✔;✔ Clarify the task — simplify and add details for the assignee;✔;✔;✔;✔ Highlight task essentials — quick summary of key points;✔;✔;✔;✔ Summarize comments — CoPilot analyzes comments and produces a summary;✔;✔;✔;✔ Task analytics & reports — built-in reports by status, deadlines, outcomes;✘;✔;✔;✔ Workload & efficiency management — show employee workload and performance;✘;✔;✔;✔ Completion stage — post-execution step: confirmation, result, evaluation;✘;✔;✔;✔ Flow efficiency — monitor success and timing of tasks within a flow;✘;✘;✔;✔ Report builder — visual editor for custom task/project reports;✘;✘;✔;✔ BI Builder — powerful tool to build BI reports with charts, tables, filters;✘;✔;✔;✔ Flexible team management methodologies (Scrum) — support for sprints, backlog, roles, artifacts;✘;✘;✘;✘ Scrum teams — organize teams with Product Owner, Scrum Master, developers;✘;✘;✔;✔ Sprint planning — set duration, goals, and sprint tasks;✘;✘;✔;✔ Backlog management — unified list of tasks and requirements for sprints;✘;✘;✔;✔ Active sprint management — show current sprint tasks, status, progress;✘;✘;✔;✔ Team roster — manage members of the Scrum team;✘;✘;✔;✔ Burndown chart — graph to analyze the pace of delivery;✘;✘;✔;✔ Epics — group tasks into large blocks (epics) to control big goals;✘;✘;✔;✔ DoD — Definition of Done: criteria for completing tasks and sprints;✘;✘;✔;✔ Team meeting planning — schedule regular ceremonies: planning, retrospectives, etc.;✘;✘;✔;✔ Team chats — dedicated communication channels for Scrum teams;✘;✘;✔;✔ Task communications & discussions — conduct full discussions right in tasks;✘;✘;✔;✔ One-click video calls on tasks with participants — quick call from the task card;✘;✘;✔;✔ Kanban in Scrum — visualize sprint tasks on a Kanban board;✘;✘;✔;✔ Search with task filters — advanced filter by status, deadlines, tags, assignees, etc.;✔;✔;✔;✔

Function;Basic;Standart;Professional;Enterprise

Users — maximum number of employees working in the system;5;50;100;250 Drive — cloud storage for files linked to CRM (documents, emails, etc.);24 GB;100 GB;1,024 GB;3 TB Leads — initial inquiries that start the customer journey;✘;✔;✔;✔ Deals — sales management: stages, amounts, statuses, forecasts;✔;✔;✔;✔ Contacts & Companies — directory of clients, partners, and organizations;✔;✔;✔;✔ Quotations — create and send quotes to customers from CRM;✘;✔;✔;✔ Invoices — issue and manage invoices directly from CRM;✔;✔;✔;✔ Convert leads to contact, company, deal — turn a lead into a full client and deal;✘;✔;✔;✔ Convert deals to quotation — auto-generate a quote from a deal;✘;✔;✔;✔ Convert deals to invoice — one-click invoice from a deal;✔;✔;✔;✔ Convert quotations to deal & invoice — quick handling of quote responses;✘;✔;✔;✔ Product catalog — items and services with prices and attributes;✔;✔;✔;✔ Catalog access permissions — restrict product access by roles;✘;✔;✔;✔ Services in catalog — add services alongside products;✔;✔;✔;✔ Sales tunnels — automatically move deals between pipelines;✔;✔;✔;✔ Custom fields — your own fields in client/deal cards, etc.;✔;✔;✔;✔ Required fields by stage — make fields mandatory depending on deal stage;✔;✔;✔;✔ Field visibility by role — show/hide fields for different employees;✘;✘;✔;✔ Contact Center — single place to connect channels (email, telephony, messengers);✔;✔;✔;✔ Telephony + call recording — IP telephony integration, record & store calls;✔;✔;✔;✔ Mail — send/receive emails linked to CRM;✔;✔;✔;✔ CRM forms — build web forms to capture leads from the site;✔;✔;✔;✔ Customer timeline — centralized history: calls, emails, tasks, deals;✔;✔;✔;✔ Multi-Activities — create several activities (calls, emails, tasks) at once;✔;✔;✔;✔ Tasks with co-assignees — assign multiple performers to a task;✘;✔;✔;✔ Video calls, Zoom — Zoom integration, start calls from CRM;✘;✔;✔;✔ Cold/warm calling — mass calling from CRM by script or manually;✔;✔;✔;✔ Comments & other activities — notes, meetings, reminders in CRM;✔;✔;✔;✔ CoPilot in CRM — AI assistance for cards, data entry, and wording;✔;✔;✔;✔ Sales scripts & AI speech analytics — transcription, analysis, and prompts;✔;✔;✔;✔ Call transcription & auto-fill — auto-analyze calls and fill CRM fields;✔;✔;✔;✔ CRM Documents — templates for contracts, acts, quotes with auto-fill;✔;✔;✔;✔ CRM Documents permissions — control who can view/edit documents;✔;✔;✔;✔ Push CRM — notifications about CRM events (new lead, comment, etc.);✔;✔;✔;✔ Free slots in CRM — auto-pick meeting/call time with a client;✔;✔;✔;✔ Custom pipeline stages — build unique stages for different funnels;✔;✔;✔;✔ Permissions to change pipeline stages — control who can move deal stages;✔;✔;✔;✔ Communication history (timeline) — full event log per client/deal;✔;✔;✔;✔ CRM Recycle Bin — deleted CRM entities with restore option;✔;✔;✔;✔ Restore from Recycle Bin — recover accidentally removed leads/deals, etc.;✔;✔;✔;✔ Recurring deals — auto-repeating deals (subscriptions, recurring services);✔;✔;✔;✔ Recurring invoices — automatically issue invoices on schedule;✘;✔;✔;✔ Smart details (auto-fill by tax/bank ID) — auto-complete company details;✔;✔;✔;✔ Duplicate check on creation — prevent duplicate clients, companies, deals;✔;✔;✔;✔ Duplicate control wizard — centralized tool to find & merge duplicates;✘;✔;✔;✔ Resource booking (service CRM) — book equipment, people, rooms in a deal;✔;✔;✔;✔ Zoom integration — auto-create meetings, keep links in CRM, bind to events;✘;✔;✔;✔ Google Map in Contact/Company address — show client address on the map;✔;✔;✔;✔ Google Map in custom field — embed a map in a custom field (e.g., location);✔;✔;✔;✔ Visit tracker (meeting audio note) — record and store offline meetings;✘;✔;✔;✔ Observers in deal — add employees to watch deal progress;✘;✔;✔;✔ In-card chat — built-in messenger inside a specific lead/deal;✘;✔;✔;✔ CRM form templates — quickly build forms with pre-sets and auto-fill;✘;✔;✔;✔ Employee access log in CRM — who viewed/changed a card and when;✘;✔;✔;✔ CRM analytics — ready reports and charts by funnels, deals, clients, efficiency;✔;✔;✔;✔ Sales automation — robots for stage changes, auto emails, tasks, etc.;✔;✔;✔;✔ Robots & triggers — automatic actions on conditions: incoming email, stage, due date;✔;✔;✔;✔ Business Processes — advanced automation with blocks and branching;✘;✘;✔;✔ Smart Processes — create custom entities (bookings, repairs, tenders) with flexible fields/stages;✘;✘;✔;✔ Visual robots editor — drag-and-drop interface to build/edit robots;✘;✘;✔;✔ Smart scenarios — ready-made automated flows for deals, contacts, leads;✔;✔;✔;✔ Robots debugger in CRM deals — track and debug robot execution step-by-step;✔;✔;✔;✔ CRM Payments & Delivery — built-in payment and delivery in deals (e-shop link);✔;✔;✔;✔ Inventory management — stock, reserve, receipt, and shipment in CRM;✔;✔;✔;✔ Warehouses — directory of warehouses for allocation and accounting;✘;✘;✘;✘ CRM integration (inventory) — link stock control with deal/order/product cards;✔;✔;✔;✔ Write-off methods (FIFO & Average) — choose cost accounting method;✔;✔;✔;✔ Gross profit & profitability report — analyze margin by deals and products;✔;✔;✔;✔ Inventory permissions — rights for transfers, write-offs, warehouse access;✘;✔;✔;✔ Role-based permissions in CRM — configure access by roles and business logic;✔;✔;✔;✔ Data import/export & integrations — universal data exchange mechanisms;✘;✘;✘;✘ Import data from .csv — load from Excel/other CRMs in CSV;✔;✔;✔;✔ Migration from other CRMs — transfer clients, deals, and history;✔;✔;✔;✔ Import contacts from vCard, CSV, Gmail, Outlook, etc.;✔;✔;✔;✔ Export contacts to CSV, Excel, Outlook — download your client base;✔;✔;✔;✔

Function;Basic;Standart;Professional;Enterprise

Users;5;50;100;250 Drive;24 GB;100 GB;1,024 GB;3 TB Schedule;✘;✘;✔;✔ Auto reminders & confirmations (SMS, WhatsApp);✘;✘;✔;✔ Resource conflict detection;✘;✘;✔;✔ Multi-booking;✘;✘;✔;✔ Unconfirmed booking counters;✘;✘;✔;✔ Cancel booking via link;✘;✘;✔;✔ Waitlist;✘;✘;✘;✘ Overbooking;✘;✘;✘;✘ Customer base in CRM;✘;✘;✔;✔ Booking from CRM;✘;✘;✔;✔

Function;Basic;Standart;Professional;Enterprise

CoPilot chat;✔;✔;✔;✔ CoPilot Follow-up;✘;✘;✘;✘ Meeting recap;✔;✔;✔;✔ Meeting analysis & recommendations;✔;✔;✔;✔ Meeting effectiveness rating;✔;✔;✔;✔ Meeting summary & transcript;✔;✔;✔;✔ CoPilot in the Activity Stream;✔;✔;✔;✔ CoPilot in CRM;✔;✔;✔;✔ Sales scripts & AI speech analytics;✔;✔;✔;✔ Call transcription & automatic field fill;✔;✔;✔;✔ CoPilot in Tasks;✔;✔;✔;✔ CoPilot in Flows;✘;✘;✔;✔ CoPilot in Mail;✔;✔;✔;✔ Website generation with CoPilot;✘;✘;✘;✘ Text generation in Sites & Stores;✔;✔;✔;✔ Image generation in Sites & Stores;✔;✔;✔;✔ CoPilot in Product Catalog;✔;✔;✔;✔ Group chat with CoPilot;✔;✔;✔;✔ Prompt library;✔;✔;✔;✔ CoPilot roles;✔;✔;✔;✔ Custom CoPilot roles;✔;✔;✔;✔ CoPilot boosts;✔;✔;✔;✔

Function;Basic;Standart;Professional;Enterprise

Auto-tracking of customer behavior;✔;✔;✔;✔ End-to-end analytics widget for your websites;✔;✔;✔;✔ Customer path from first contact to deal in CRM;✔;✔;✔;✔ Custom traffic sources;✘;✘;✔;✔ Analytical reports;✘;✘;✔;✔ Ad ROI;✘;✘;✔;✔ Traffic impact on sales;✘;✘;✔;✔ Ad campaign analysis down to keyword (Google Ads);✘;✘;✔;✔ Call tracking;✘;✘;✔;✔ Offline ads tracking;✘;✘;✔;✔ Centralized analytics for a branch network;✘;✘;✘;✔