Standard Plan

Product Overview

Pricing in USD

Bitrix24

Start with Free

Bitrix24 Standard is the plan for a growing company that needs a connected workspace for CRM, customer communication, tasks, projects, websites, and reporting. It's designed for teams that have outgrown entry-level plans and now need more users, more storage, more structured sales pipelines, and more communication channels—without jumping straight into the highest-tier automation packages.

Storage

Users

Open Channels

CRM emails

Online stores

Pipelines

The official Bitrix24 Standard

This is a flat price per organization. You can add users within the plan limit and still pay the same fixed amount.

USD / month (billed monthly)

USD / month (annual billing)

The official Bitrix24 Standard

This is a flat price per organization. You can add users within the plan limit and still pay the same fixed amount.

USD / month (billed monthly)

USD / month (annual billing)

Key Limits at a Glance

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

users

User capacity

Bitrix24 Standard is best explained through the limits that drive day-to-day usage. If you need more channels than Basic, more structure in CRM, more space, and stronger reporting, Standard is built for that stage.

BI Builder: Available — Dashboard editor; 1,000,000 rows per data table; unlimited dashboards; update frequency 1 hour.

What You Get in Standard

Important distinction

Standard provides 10 Open Channels, enabling a real omnichannel setup (for example: website live chat plus several messengers and channels). As a commercial plan, Standard also supports telephony and integrations that are not available on the Free plan.

Email capacity grows to match mid-sized operations:

Standard is positioned for deeper project work and includes recurring tasks and unlimited projects. This is crucial when your workload becomes routine-driven: weekly processes, SLA checklists, delivery schedules, internal approvals, and repeating customer activities. Standard also supports better visibility through templates, structure, and efficiency/KPI-style task management.

Triggers react to customer actions or item changes and can move CRM items to the right stage when something happens.

Standard includes access to BI Builder. You can use the dashboard editor, work with dashboards, and build reporting. The plan-level BI Builder limits include 1,000,000 rows per data table, unlimited dashboards, and 1-hour dashboard update frequency—enough for leadership reporting without manual spreadsheet aggregation.

Standard expands your CRM capacity compared to Basic by giving you 10 pipelines and larger limits across core CRM usage. It also includes sales automation and a stronger sales toolkit—useful when your company needs consistent follow-ups, controlled stage transitions, and scalable deal handling.

Standard supports a stronger web and commerce footprint. This is practical for companies running multiple landing pages and business directions where leads and orders must flow into CRM.

Bitrix24 automation is often discussed as "robots and triggers." In plain terms:

RPA (robotic process automation) is often used for structured internal operations. In Basic, the limit is 1 RPA process. If RPA is central to your operations, this is a key comparison point versus Standard, which provides more capacity.

CoPilot is the AI assistant inside Bitrix24. Basic includes access to CoPilot, and it is integrated across common workflows such as CRM, tasks, and communication. CoPilot can help draft texts, summarize discussions, and support routine content creation.

One important detail for planning usage: CoPilot has a request limit of 600 requests per hour for all users of your Bitrix24, and this limit applies to all plans. If your team intends to use AI heavily, you should account for peak-time usage.

Also note the plan distinction: basic CoPilot functionality exists even on Free, but certain capabilities such as CoPilot Follow-Up are positioned as commercial-plan features. Basic, as a paid plan, is designed to be the starting point where advanced AI capabilities become relevant for business use.

If you are specifically looking for a plan-by-plan matrix for BitrixGPT as a separate AI component, official plan-level details may vary and are not always presented as a clean limit table. Treat "BitrixGPT" availability details as plan- and feature-specific, and validate it against the current plan documentation before building mission-critical AI workflows around it.

Important distinction

It is important to separate "automation rules/triggers" from two other concepts that teams often confuse:

If your requirement is enterprise-grade process automation with complex approvals, Basic will be too limited and you should evaluate higher plans.

Workflows (business process designer / approval workflows): Not included in Basic. If you need complex approval chains, document workflows, or advanced business process design, that belongs to higher-tier plans.

Flows (task flows): Not included in Basic. Flows are available only in higher-tier offerings and are built for cross-department task intake and distribution at scale.

Basic includes automation at the level needed for small teams to reduce manual work inside deals. If your sales process depends on consistent follow-ups, reminders, and stage-based routines, this is one of the most valuable practical upgrades from Free.

Automation rules perform routine actions at a stage (for example: create a task, send an email, generate a document).

Triggers react to customer actions or item changes and can move CRM items to the right stage when something happens.

Submit request

Leave a request and we will contact you within 15 minutes for a free consultation

Our employees consult in English and Portuguese languages

By submitting this form, i consent to the processing of my personal data